Saturday, April 30, 2011

Cisco VPN Installation Error


Cisco VPN Installation Error on Vista



When you attempt to install Cisco VPN client in Windows Vista, you receive the following error:

Internal Error 2738

This error prevents Cisco VPN client from instlaling properly.


To resolve this error, you must register a DLL in Windows Vista. Do the following:

  1. Make sure the Cisco VPN client installer is closed before you begin.

  2. Click Start > All Programs > Accessories

  3. Right-click on Command Prompt in the Accessories section of the Start Menu and selectRun as Administrator.

  4. Type cd C:\Windows\System32 and then press Enter.

  5. Type regsvr32 C:\Windows\System32\vbscript.dll and then press Enter.

  6. You will receive a message that says, "DLLRegisterServer in C:\Windows\System32\vbscript.dll succeeded." Click OK.

  7. Close the command prompt window.

  8. Restart your computer.

You can now install Cisco VPN client.

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